Our History

It was apparent to me that something needs to remedy this and fill in the gap in services.

– Dale Bonnycastle, a founding member

  • 1979/1980

    How it all began

    CHIP holds its first meetings at the Queen Elizabeth Hospital, developing a charter and bylaws, electing an executive board, and securing their first operating grant.

  • 1981

    Our first magazine

    The Communicaider, CHIP’s first magazine, begins publication. Outreach program begins.


  • 1982/1983

    A new location

    CHIP moves to the Mackay Center, 4500 Blvd. Decarie. Members attend the first Canadian Hard of Hearing Association in Toronto.

  • 1984

    Social Club

    CHIP Social Club begins showing captioned movies.


  • 1993/1994

    2 New Programs

    Start of the Lily Bernstein Resource Centre and HEAR (Hearing Education for Aural Rehabilitation) program.

  • 1998/1999

    More Programs

    First Hearing Awareness Day and beginning of Young Adult Program.


  • 2004

    25th Anniversary

    Lise Thibault, Quebec’s Lieutenant Governor, addresses members for CHIP’s
    25th anniversary.

  • 2011

    New location

    Hear Entendre Québec moves again, this time to 7000 Sherbrooke St. West.


  • 2013/2014

    New Program & First Executive Director

    Speechreading satellite program begins in the West Island. First paid Executive Director is hired.

  • 2015

    35th Anniversary

    Hear Québec celebrates its 35th anniversary.


  • 2018

    NIHL prevention program

    Noise-Induced Hearing Loss (NIHL) prevention program begins.

  • 2019

    Name Change

    A name change to Hear Entendre Québec as of September 1st


Hear Entendre Québec was founded in 1979. It all started when Alvin Goldman and several other clients from the Audiology department of the Queen Elizabeth Hospital  received a letter from their audiologist, Dale Bonnycastle, inviting them to discuss the possibility of forming a self-help group for hard-of-hearing persons. Dale Bonnycastle (image on right) an audiologist at the Queen Elizabeth Hospital, felt that the services offered to hearing impaired people were lacking, that administering hearing tests alone was clearly not enough, and the psychosocial aspects of hearing loss were not properly addressed.

With assistance and input from Joan Westland, the executive director of the Association of Hearing Impaired Adults, and Marilyn French St. George, audiologist and teacher at the McGill University School of Human Communication Disorders, a plan was put together to form a group for adults with acquired hearing loss that would focus on self help, sharing difficulties and finding constructive solutions.

It was with these issues in mind that 14 people gathered for a first meeting in mid-October 1979, ready to devote their time and energy to the English-speaking hard-of-hearing community. Dale Bonnycastle, Alvin Goldman, Ed Plover and Lily Bernstein were the first active members who formed Hear Entendre Québec’s team. They quickly devised numerous ideas and plans, including programs and workshops, as well as the much-appreciated biannual magazine, The Communicaider.

The first program, named “Aural Rehabilitation,”  later developed into the HEAR program. It included workshops on topics such as the anatomy of the ear, communication strategies, phonetics and acoustics (later known as the very popular Speechreading workshop), emotional issues related to hearing loss, hearing aids and devices (later known as the ALD program), and coping with stress. These topics and concerns still remain vital to Hear Entendre Québec today.

Our CHIP 40th Anniversary